Every organization has valuable knowledge, about its customers, products, processes and competitors, locked away in people’s minds, on paper, and in electronic form.  

Knowledge management is the process of organizing this knowledge and making it available to the employees who make the day-to-day decisions that ultimately determine the success or failure of a business. 

Since the personal computer first appeared in the workplace, sharing and accessing information has been an ongoing issue for users.

No matter the size of their organization, users are looking for better, more efficient ways to share information with colleagues, key suppliers, partners, and clients. Companies continue to seek efficient and cost-effective ways to manage information. Although the Internet has dramatically advanced the ability to publish and access information, users still find it difficult to locate and disseminate information in their own enterprises.  

Most companies often get by using a combination of e-mail, file servers, and their own hard drives to store and share information. This type of information sharing has become the status quo because all members can participate easily and equally, BUT… it does not create an organized record of a team's efforts.

Knowledge Management Solution

Ydesigns will develop a Knowledge System that integrates document management and search functions with the tools that you use every day. We remove the barriers to success by working with Microsoft Windows Explorer, Microsoft Office applications, and Web browsers to help you create, manage and share content throughout your organization.

You continue to work with the programs and applications you are already familiar with.