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Communicating with Partners
and Customers Through a SharePoint Extranet
The security
and configuration tools within SharePoint make it easy to set up
an extranet for working with external partners. External users
can be invited to the site for collaboration and/or sharing of
information. For example, an organization that uses a marketing
firm can set up a SharePoint Document workspace site where the
marketing company could posted to work. A discussion board
could be used for providing feedback and ideas regarding the
final deliverables. Versions could be maintained to enable
reverting to a previous document if the revised one doesn't meet
the client needs.
Another use
for SharePoint extranet that applies to many types of
organizations is to use SharePoint as a document repository.
Sites can easily and quickly be implemented for partners to
search for relevant information. For example, product specs and
user manuals can be maintained on a SharePoint site for
retrieval by customers, reducing the number of calls to product
specialist. Government agencies can store forms and procedures
on the SharePoint site for retrieval by the public. The beauty
of a SharePoint Document management site is that it is easy to
create, easy to update, and doesn't require IT intervention to
maintain.
More information
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