“Seeing
an opportunity, in 1998 we started
Truck Stuff USA, Inc. thinking
it would only be a hobby or
a small family business.
Several thousand orders later,
it has long outgrown that meager
vision. With 13 people,
our sales are running at over
two million a year and growing...Wow!
Today, Truck Stuff USA, Inc.
is one of the largest and highest
rated retailers of truck, SUV,
jeep and minivan accessories
in the nation. Known for
customer service, we are building
on that brand and will soon
launch Cycle Stuff USA that
will focus on the motorcycle
industry.
One the keys to our success
was selecting the Yahoo! Store system. Their
functionality was and still
is significantly superior to
any other web store hosting
system we have evaluated.
In the three years we have been
a Yahoo! Store, we have seen
tons of new features and functionality
added. In addition, Yahoo!
Store's tools allow us to quickly
find out where our business
is each day...from the big picture
right down to the nitty-gritty
details. We can access
our accounting system, affiliate
programs, email campaigns, etc
all from one page. Finally,
their promotion of Yahoo.com
and Yahoo! Shopping has
been outstanding. We attribute over
20% of our overall revenue from
it.
One of the keys to our
recent success was adopting
Ydesigns.com™. We didn't
want "just another"
Yahoo! Store any longer.
We wanted something different...a
design that would be professional
in its look and very accommodating to
the shopper. After evaluating
all of the top designers, we
selected ydesigns.com™ due to
their reputation and responsiveness. They took our
look and navigation from
homemade to professional in
just weeks. Not only do
these guys know the Yahoo!
Store system inside and out,
they are some of the most creative
we have seen in web design...plus,
they are just really nice guys!
In the end, where the rubber
hits the road was what we were
most concerned about...i.e.,
Sales! Although
many factors influence sales,
we attribute a large part of
our rapid growth in 2000-Q4
to the new design.
In addition, we have seen the
number of items and dollars
spent per order increase.
We feel very blessed to have
found them and are currently
working with them on "phase
III" of the design.
Thank you Ydesigns.com™!”
Mark Lane, TruckStuffUSA.com
"We contracted Ydesigns™’
services because the quality
of store design shows how serious
you are about your business.
Ydesigns™’ touch gave credibility
to our business. Small companies
can now compete with billion
dollar corporations at the same
level. If you don't have the
look of a serious company, customers
won't even bother placing their
orders on your site.
With online retail, store appearance
plays an even more essential
role as it represents your entire
enterprise to the shopper.
A storeowner can’t physically
greet the person who is on the
other side of your monitor.
Customers will not give you
a chance unless you look legitimate
and stand out from the crowd.
That's where Ydesigns™ enters
the game. They pulled us out
of a crowd and into what we
believe should be the top 10%
of the e-commerce universe.
You have to be in that top 10%
to be even considered by customers.
Looking like everyone else isn’t
even an option."
'Click here for more' will link
to the fuller edited version,
I like your thoughts on customer
service and design improvement
"improving our design...
paid back many times in just
2 weeks" and don't want
to lose them!
Flavio Teixeira
Music One
www.Music1online.com